Hotel Nouvel

- Credit cardholder must match guest name or provide authorization. - Please note that for your reservation to be valid, it is essential that you verify your credit card through the link the hotel sends by email after the booking. If you do not complete the verification process within 48 hours, the hotel may initiate the cancellation process. - Please note that for reservations made less than 48 hours before arrival, the hotel may charge the amount of the first night as a guarantee of the reservation. - Please note that for reservations requiring payment before arrival, Hotel Nouvel will provide detailed payment instructions, which may include a link to a secure payment platform. - Please note that when booking more than 3 rooms, different conditions may apply, and the hotel reserves the right to charge a non-refundable deposit of 50% in advance. - Please note that requests regarding bed options are subject to availability. - Please note that smoking is strictly prohibited in all rooms of Hotel Nouvel. Failure to comply with this rule will result in a fine of 100 EUR. - Please note that the air conditioning and heating (radiators) in the rooms are centralized and operate depending on the season. They cannot be adjusted individually. Air conditioning is only available during the summer months, from April to September. Heating is only available during the winter months, from October to March. - Please note that the hotel has an elevator. On each floor, there may be some steps in the hallway to the rooms. There is no bellboy service or minibar in the rooms. - Please note that guests must present a valid ID and a credit card upon check-in. Kindly note that all special requests are subject to availability and may incur additional charges. - Please note that persons under 18 years of age may only stay if accompanied by one of their parents or legal guardians. “The first guest completing the registration process must present a valid credit card for a EUR 200 security deposit pre-authorisation to cover incidental charges. Following the post check-out inspection, the hold will be released. This deposit only covers serious negligence, special cleaning required due to misuse of the room, or penalties for smoking inside the property. Guests are kindly requested to report any accidental damage before check-out. In the event of serious damage or incidents where repair costs exceed the initial deposit amount, the hotel reserves the right to charge the remaining balance to the card provided or through the official Booking.com channels.”Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.